Refund and Cancellation Policy - Surya Super Specialty Hospital

At Surya Super Specialty Hospital, we strive to provide exceptional care and service to all our patients. We understand that circumstances may arise where you need to cancel an appointment or request a refund for services rendered. Please review our refund and cancellation policy below:

1. Appointment Cancellations:

  1. We kindly request that you notify us at least 24 hours in advance if you need to cancel or reschedule your appointment.
  2. Cancellations made less than 24 hours prior to the scheduled appointment may be subject to a cancellation fee.
  3. Emergency situations will be considered on a case-by-case basis.

2. Refund Policy:

  1. Refunds for services rendered will be considered in accordance with applicable laws and regulations.
  2. Refunds may be issued for overpayments, duplicate payments, or billing errors.
  3. Refunds for cancelled appointments or services not rendered will be processed in a timely manner.
  4. Refunds will be issued using the original method of payment whenever possible.

3. Disputes and Exceptions:

  1. In case of disputes or exceptions to our refund and cancellation policy, please contact our customer service department for assistance.
  2. We will work with you to resolve any issues and ensure your satisfaction to the best of our ability.

4. Policy Updates:

  1. Surya Super Specialty Hospital reserves the right to update or modify this refund and cancellation policy at any time without prior notice.
  2. Any changes to the policy will be effective immediately upon posting on our website or other communication channels.

By scheduling an appointment or using our services, you acknowledge that you have read, understood, and agree to abide by our refund and cancellation policy.
For further inquiries or assistance, please contact our customer service department at [spisbg@gmail.com].