PATIENTS RIGHTS AND RESPONSIBILITIES

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PATIENTS RIGHTS AND RESPONSIBILITIES

PATIENT RIGHTS

Right to Information: Patients have the right to receive clear and understandable information about their medical condition, proposed treatment, alternatives, and potential risks.
Right to Privacy and Confidentiality: Patients’ personal and medical information must be kept confidential, and their privacy must be respected during examinations and treatments.
Right to Informed Consent: Patients have the right to make decisions about their treatment based on a clear understanding of the proposed procedures, their risks, and potential outcomes.
Right to Dignity and Respect: Patients are entitled to be treated with dignity, respect, and courtesy at all times, regardless of their background, beliefs, or medical condition.
Right to Emergency Medical Care: Patients have the right to prompt emergency medical care when necessary, without any delay based on financial considerations or other non-clinical factors.
Right to Second Opinion: Patients have the right to seek a second opinion from another qualified healthcare professional regarding their diagnosis and treatment options.
Right to Refuse Treatment: Patients have the right to refuse or discontinue treatment after being informed of the consequences, risks, and potential benefits.
Right to Pain Management: Patients have the right to appropriate assessment and management of pain, and healthcare providers should work to alleviate pain effectively.
Right to Access Medical Records:Patients are entitled to access their medical records and receive an explanation of the information contained in those records.
Right to Complaint Redressal: Patients have the right to voice grievances regarding their treatment and care and to expect a prompt and fair resolution of those complaints.
Right to Safety and Quality Care: Patients have the right to receive care in a safe and clean environment, with due consideration for infection control and quality standards.
Right to Continuity of Care: Patients should expect continuity of care, with appropriate communication and coordination among healthcare providers during transitions in care.
Right to Non-Discrimination: Patients should not be subjected to discrimination based on their race, religion, gender, sexual orientation, or any other personal characteristic.
Right to Information on Costs: Patients have the right to be informed about the estimated costs of their treatment and any additional expenses that may arise.
Right to Organizational Ethics:Patients have the right to expect that the hospital operates ethically, with transparency in financial and organizational matters, and adheres to professional standards.

PATIENT RESPONSIBILITIES

Provide Accurate Information: Patients should provide accurate and complete information about their medical history, current medications, allergies, and any other relevant details to enable accurate diagnosis and treatment.
Compliance with Treatment Plan: Patients are responsible for following the agreed-upon treatment plan, including medications, lifestyle changes, and follow-up appointments as prescribed by healthcare providers.
Ask Questions: Patients have a responsibility to seek information about their health, diagnosis, and treatment, and to communicate openly with healthcare providers by asking questions and expressing concerns.
Follow Hospital Rules and Policies: Patients are expected to follow hospital rules and policies to ensure a safe and respectful environment for all individuals within the healthcare facility.
Respect for Others: Patients should demonstrate respect for healthcare providers, staff, and fellow patients, fostering a positive and cooperative atmosphere within the hospital.
Timely Payment: Patients are responsible for fulfilling financial obligations promptly, including payment for services not covered by insurance, as per the hospital’s policies.
Provide Feedback: Patients have a responsibility to provide constructive feedback about their experiences to help improve the quality of care and services provided by the hospital.
Adherence to Infection Control Measures:Patients should follow infection control measures, including hand hygiene and other precautions, to prevent the spread of infections within the hospital.
Notify Changes in Condition:Patients should promptly inform healthcare providers of any changes in their health condition, new symptoms, or unexpected side effects of medications.
Participate in Shared Decision-Making: Patients are encouraged to actively participate in shared decision-making processes, working collaboratively with healthcare providers to make informed choices about their care.
Provide Informed Consent: Patients have a responsibility to provide informed consent for medical procedures, ensuring they understand the risks, benefits, and alternatives associated with the proposed interventions.
Follow Preoperative and Postoperative Instructions:Patients should adhere to preoperative and postoperative instructions provided by healthcare providers to optimize the success of surgical procedures and recovery.
Respect Privacy and Confidentiality: Patients are responsible for respecting the privacy and confidentiality of other patients and healthcare providers within the hospital environment.
Health Insurance Coordination: Patients with health insurance coverage should coordinate with the hospital and insurers to facilitate timely and accurate processing of claims and approvals.
Promote Safety: Patients should take measures to promote their own safety and the safety of others within the hospital, including reporting any safety concerns to appropriate staff members.

PATIENTS RIGHTS AND RESPONSIBILITIES

PATIENT RIGHTS

PATIENT RESPONSIBILITIES

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